Which of the following is NOT one of the quality elements in the Juran Trilogy?

The Juran Trilogy is a foundational concept in quality management developed by Joseph Juran. It consists of three key elements: Quality Planning, Quality Control, and Quality Improvement. These elements work together to ensure that an organization can successfully deliver high-quality products and services.

Quality Planning involves identifying the customer’s needs and determining how to meet those needs. Quality Control is concerned with monitoring and maintaining the quality of current processes and products to ensure they meet set standards. Quality Improvement focuses on enhancing processes and products over time to better meet customer expectations and reduce defects.

Quality Audits, while important for assessing compliance and effectiveness within an organization’s quality management system, are not considered a fundamental component of the Juran Trilogy. They often fall under the broader umbrella of quality assurance practices but do not directly align with the trilogy's objectives of planning, control, and improvement. This distinction helps clarify the specific purpose and focus of the Juran Trilogy in quality management practices.