Quality is best defined as meeting?

Quality is best defined as meeting customer needs because it encompasses more than just adherence to technical specifications or other criteria. When a product or service satisfies the expectations and requirements of customers, it reflects a deep understanding of what they truly value. This includes not only functionality and performance but also reliability, timeliness, convenience, and overall satisfaction.

Meeting customer needs is essential for building long-term relationships and loyalty, which can ultimately drive business success. While technical specifications, budget requirements, and purchase order requirements are important factors, they do not fully capture the essence of quality from a customer-centric perspective. Focusing on customer needs encourages organizations to continuously improve their processes and offerings to deliver increased value.